Before contacting the Support team, please review your product's User Manual or review the FAQs below as there is a chance that your issue has been addressed already and can be quickly resolved.

EXPLORE QUICK SOLUTIONS

SOFTWARE

How do I use a custom path for my sound content? (SampleTank 4, Pianoverse, MODO DRUM, & more)

How do I activate or download my new TONEX Collections?

Is my Apple Silicon (M1, M2, etc) macOS system compatible with IK Products?

I don't hear audio on macOS what could be wrong? (Mic Permissions)

How to manage your sounds using IK Product Manager

How do I back-up or transfer my TONEX Library (Tone Models & Presets)?

NEED ADDITIONAL HELP?
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SPECIAL OFFERS12 THIS MONTH

TONEX Signature Collections starting from $/€24.99

Up to $/€400 off Studio monitors and ARC Studio

Save $/€800 on any pair of iLoud Precision studio monitors

Save up to 33% on iRig BlueTurn and iKlip stand mounts

Total Studio 4 MAX only $/€149.99 for everyone

Get both TONEX MAX & AmpliTube 5 MAX v2 for only $/€99.99

Save up to 25% on iRig Stream mics and interfaces

FREE Metal Gems Collection with purchase of TONEX Pedal or TONEX ONE

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