IK Multimedia US LLC Privacy Policy
IK
Multimedia US
LLC,
590 Sawgrass Corporate Pkwy. - Sunrise, FL 33325 - Phone: (954)
846-9101 - Fax: (954) 846-9077 is Data Controller for its employee
Data.
IK
Multimedia US
LLC
is Data Processor for the Data of the users of IK Multimedia
Production srl (Via dell’industria, 46 - 41122 Modena, Italy -
Phone: +39 059 285496 - Fax: +39 059 2861671) too.
Collecting
Data
This
page explains how we collect, use, and protect the personal Data You
provide to IK Multimedia US LLC every time you visit our webpages,
including the use of IK Multimedia online shop and services, as well
as applications, and social media sites (TONENET) (collectively, the
“Sites”).
By
ordering
Products, activating software products, calling, or emailing customer
support, You declare Yourself in agreement with this
Privacy Policy conditions.
We
may change this Privacy Policy at any time, and we will post the
current version on this site.
What
Data do we collect?
Personal
Data has defined as any information related to an identified or
identifiable natural person. Such Data may be any information
provided, such as name, address, email address, phone number
including payment information or online identifiers, as well as
browsing behavior.
We collect any information You provide us.
Web
site usage data
We
analyze technical information including, but not limited to, IP
address; operating system;
Browser;
software version; date and times of visits or requests; content
of the request; country
from which the websites have accessed.
Google
Analytics:
IK
Multimedia US LLC may use Google Analytics to monitor and analyze the
use of our Service. To learn how Google Analytics collects and
processes data, visit: "How Google uses Data when You use our
partners' sites or applications" at
https://www.google.com/policies/privacy/partners.
Cookies:
We
use a standard technology called "cookies" to recognize
Your browser and offer various personalized services.
A cookie is a small text file placed on Your computer when You access
the Sites and allows us to recognize You each time You visit. We may
use cookies to improve or personalize Your use of the Service and
shopping experience, or to remember your login details.
You
may change or revoke Your consent in the cookie settings at any time
with future effect.
You
can instruct Your browser to refuse all Cookies or to indicate when a
Cookie is being sent. However, if You do not accept Cookies, You may
not be able to use any parts of our Service.
Unless
you have adjusted Your browser setting to
refuse Cookies, our Service may use Cookies.
Email
information and contact form.
If
you contact IK
Multimedia US LLC by
email, or website forms, we will use your email address and your name
so we may attend to /respond to your request.
Use
of Personal Data
We
use Personal Data for the following purposes:
Managing
Your account: if You are a registered user, we can use Your Data for
payment, completing orders, and tracking orders.
Contacting
You: contact us by email, we will use Your email address and Your
name to respond to Your request.
Managing
Your request: if You contact our help center, we may use Your Data
in processing the customer service request.
Providing
You with newsletters, exclusive offers, and general information
about other services or events which we offer. You always can opt
out of receiving such communications.
For
other purpose: sometimes we may use information
for other
purposes, such as data analysis, identifying usage trends,
determining the effectiveness of our promotional campaigns and to
evaluate and improve our products, services, marketing, and your
experience.
We
may share your Personal Data with information stored by tracking
technologies such as cookies or web beacons (also referred to as
clear gift, pixel tags).
We
do not share Your information with third parties, except for legal
requirement or for payment processing.
We
only set such third-party tracking cookies, provided You have given
us Your consent via our cookie settings. You may change or revoke
Your consent in the cookie settings in the footer of each webpage
under “Manage cookies” at any time with future effect. Further
details below.
https://www.networkadvertising.org/choices/
https://www.aboutads.info/choices
Residents
of the European Union
You
have the right of accessing
Data.
The
Data we keep about You is available online by logging into Your web
account.
You
have the right to review Your Data
Your
Personal Data is available in Your account, and You have the right to
correct, add, change, or update Personal Data.
You
have the right to be forgotten.
You
can choose to remove Your data, except for information we are
required to keep by law.
You
have the right to restriction processing.
You
may, at any time, change Your preferences regarding the content,
type, and frequency of communications.
You
have the right to Data portability. You
have the right to receive the personal Data You have provided in a
structured, commonly used, and machine-readable format, and You have
the right to transmit such Data to another responsible party without
hindrance from us.
You
have the right to object.
if
You choose not to explicitly activate any marketing preference
choices, we will not use Your personal Data to provide You with a
personalized web experience. We will only process Your personal Data
to the extent necessary for any sales transactions.
How
we protect Your data
To
protect Your Data, we take reasonable and appropriate measures to
keep Data safe. However, even when all precautions are adopted, we
cannot guarantee complete security in all events. If You suspect a
Data breach, please contact our Data Protection Officer at
dpo@IKMultimedia.com.
How
You can review or rectified
Your Data
We
respect Your right to rectify Your Personal Data. You can always edit
and update Your Personal Data by logging into Your account. You may
opt out of receiving promotional communications and You may
unsubscribe receiving newsletters at any time.
Children
We
do not intentionally collect any Personal Data about minors under the
age of eighteen (18) without permission from a parent or legal
guardian.
If You believe that a child has provided Personal Data, please
contact us and we will investigate and delete such information from
our systems.
Third-Party
Websites
IK
Multimedia US LLC is not responsible for the content or practices
employed by Third-party websites, such as PayPal (for payment
processing) or social media such as Facebook, YouTube, Twitter, and
TikTok. When You use third-party websites, our Privacy Policy is no
longer in effect. We are not responsible for the activities and
practices that occur on these websites.
If
You have any questions about their privacy policies, please contact
them directly.
Do
Not Track (DNT)
This
is a privacy preference that users can set in some web browsers,
allowing them to opt out of being tracked by websites and online
services.
Since
the World Wide Web Consortium, or W3C, has not yet established
universal standards for DNT signals, IK Multimedia US LLC do not
recognize DNT.
Accessibility
If
You are a user with disabilities, You may contact us by phone or
visit https://www.IK Multimedia Us LLC.com/about/accessibility.php
for information on how to access Privacy Policies in an alternative
format.
Cross-Border
Data transfer
IK
Multimedia US LLC servers are hosted in the United States and the
European Union.
If
You visit the IK Multimedia Sites from outside the United States,
Your Data may be transferred, stored, and processed in the United
States or other countries in accordance with this Privacy Policy. The
Data protection and other applicable laws of the United States may be
different from the Data protection or consumer laws of Your country.
Local
laws, according to Data Privacy Framework, may require that Personal
Data collected during this process be shared with government
authorities.
Providing
us personal data, You are aware, and You consent to the transfer of
Your Personal Data as described in this Privacy Policy.
Right
to lodge a complaint
If
You have any concerns or complaints about the way we manage Your
personal data, or If You have any questions about this Privacy
Policy, please contact Us:
Email:
dpo@IKmultimedia.com
IK
Multimedia Us LLC privacy referent email: (
ptoriello@ikmultimedia.com)
If
you are not satisfied with our responses, You have the right to lodge
a complaint with a supervisory authority in the country where You
reside and/or in the United States (Federal Trade Commission, visit:
https://reportfraud.ftc.gov).
For
European citizens, You may lodge a complaint with the Italian Data
Protection Authority (www.garanteprivacy.it)
California
Consumer Privacy Act
This
privacy notice section for California residents supplements the
information contained in Our Privacy Policy and it applies solely to
all visitors, users, and others who reside in the State of
California. Under CCPA, personal information does not include
publicly available information from government records or
deidentified or aggregated consumer information.
California
law allows California customers to request certain information about
our disclosure of Personal Data to third parties for their direct
marketing purposes during the previous calendar year. The request is
free of charge and may be made once a year.
For
more info, please contact Us.
Categories
of Personal Information Collected
We
collect information that identifies, relates to, describes,
references, is capable of being associated with, or could be linked,
directly or indirectly, with a particular Consumer or Device. The
following is a list of categories of personal information which we
may collect or may have collected from California residents within
the last twelve (12) months.
Identifiers
Ex:
real name, alias, postal address, unique personal identifier, online
identifier, Internet Protocol address, email address, account name,
driver’s license number, passport number, or other similar
identifiers.
Personal
Data
Ex:
A name, signature, Social Security number, physical characteristics
or description, address, telephone number, passport number, driver's
license or state identification card number, insurance policy number,
bank account number, credit card number, debit card number, or any
other financial information.
Commercial
information
Ex:
Records and history of products or services purchased or considered.
Internet
and network activity
Browsing
history, search history, interaction
with our Service or advertisement.
We
obtain the categories of personal information listed above from the
forms You complete and preferences You express or provide through our
Service, or from Your purchases and activity on our Service.
Use
of Personal Information
We
may use or disclose personal information we collect for one or more
of the following purposes:
to
fulfill or meet the reason You provided the information. For
example, if You share Your name and contact information to request a
quote or ask a question about our service, we will use that personal
information to respond to Your request. If You provide Your personal
information to purchase a product, we will use it to process payment
and facilitate delivery. We may also save Your data to facilitate
new product orders or returns processing.
To
provide, support, customize and develop our services.
For
internal administrative and auditing purposes.
To
process Your requests, purchases, transactions, and payments and to
prevent fraud in transactions;
To
detect security incidents and protect against malicious, deceptive,
fraudulent, or illegal activity, including, when necessary, to
prosecute those responsible for such activities;
If
We decide to collect additional categories of personal information or
use the personal information We collected for materially different,
unrelated, or incompatible purposes We will update this Privacy
Policy.
Disclosure
of Personal Information for Business Purposes or Commercial Purposes
When
We disclose personal information for a business purpose or a
commercial purpose, We enter a contract that describes the purpose
and requires the recipient to both keep that personal information
confidential and not use it for any purpose except performing the
contract.
Your
Rights under the CCPA
The
CCPA provides California residents with specific rights regarding
their personal information. If You are a resident of California, You
have the following rights:
The
right to notice
You
have the right to be notified which categories of Personal Data are
being collected and the purposes for which the Personal Data is being
used.
The
right to request
You
have the right to request that We disclose information to You about
Our collection, use, sale, disclosure for business purposes and share
of personal information in the last twelve (12) months. Once We
receive and confirm Your request, We will disclose to You:
The
categories of personal information We collected about You.
The
categories of sources for the personal information We collected
about You.
Our
business or commercial purpose for collecting or selling that
Personal Information.
The
categories of third parties with whom We share that Personal Data.
The
specific pieces of personal information We collected about You.
If
we sold Your personal information or disclosed Your personal
information for a business purpose, We will disclose to You:
To
exercise any of Your rights under the CCPA, and if You are a
California resident, You can contact Us:
The
right to delete Personal Data
You
have the right to request the deletion of Your Personal Data, subject
to certain exceptions. Once We receive and confirm Your request, We
will delete (and direct Our Service Providers to delete) Your
personal information from our records, unless an exception applies.
We may deny Your deletion request if retaining the information is
necessary for Us or Our Service Providers. Please contact us for more
information.
Only
You, or a person legally authorized to act on Your behalf, can make a
verifiable request regarding Your personal information. A verifiable
request may also be subscribed by You on behalf of a minor child.
Your
request must:
-
Provide sufficient information that allows Us to verify that You are
the person about whom We collected personal information or an
authorized representative.
-
Describe the request with sufficient detail to enable Us to
understand, evaluate, and respond appropriately to You.
We
cannot respond to Your request or provide You with personal
information unless we can verify Your identity or authority to make
the request and confirm that the personal information relates to You.
Submitting
a verifiable request from You does not require You to create an
account with us.
We
will disclose and deliver the required information free of charge
within 45 days of receiving Your verifiable request. The period to
provide the required information may be extended once by an
additional 45 days when necessary and with prior notice.
Any
disclosures We provide will only cover the 12-month period preceding
the verifiable request's receipt.
For
Data portability requests, We will select a format (JavaScript Object
Notation - JSON)
for
providing personal information that is easily usable and should allow
You to transmit the information from one entity to another without
hindrance.
We
will not charge any fees to process or respond to your verifiable
request unless it is excessive, repetitive, or manifestly unfounded.
Otherwise, We will notify You the estimate coast before completing
Your request.
The
right to Opt-Out - Do Not Sell or Share My Information
If
You are sixteen (16) or older, You have the right to ask us not to
sell Your personal information at any time (the "right to
opt-out"). We do not sell the personal information of consumers
we know are younger than sixteen unless we receive affirmative
permission (the "right to opt-in"). If we became aware that
We have collected Personal Data from
anyone under the age of thirteen without verification of parental
consent, We take steps to remove that information from Our servers.
To
exercise Your right to opt-out, You (or Your authorized
representative) please complete the privacy request form or contact
Us.
The
right not to be discriminated
We
will not discriminate against You in the exercise of Your CCPA
rights. Unless permitted by the CCPA, we will not:
-
Deny You goods or services.
-
Charge You different prices or rates for goods or services, including
the use of discounts or other benefits, or imposing penalties.
-
Provide You a different level or quality of goods or services.
-
Suggest that You receive a different price or rate for goods or
services or a different level or quality of goods or services.
However,
we may offer You certain financial incentives permitted by the CCPA
that may involve different prices, rates, or levels of quality. Any
CCPA-permitted financial incentives we offer will be related to the
value of Your personal information and it will require Your prior
consent, which may be revoked at any time.
Changes
to Our Privacy Policy
We
reserve the right to change this Privacy Policy at our discretion and
at any time.
We
will post the updated notice on Our Service, prior to the change
becoming effective and update the “last updated” date on the
privacy policy.
Contact
Information
If
You have any questions about this privacy policy, or how IK
Multimedia Us LLC collects and uses Your Personal Data please
contact us by sending us an email to dpo@ikmultimedia.com.