Why can't I see my presets in GarageBand 10?

This occurs because of the unique set up of the GarageBand program on Mac. This program uses a separate location for presets and to allow your presets to appear properly, try these steps:

Follow these steps below:

1. Quit GarageBand and AmpliTube first. Quit all applications in the background that may be using your software as a plug-in.
Make sure the FINDER menu shows on the upper left corner of your Mac Screen. Click on the FILE menu, and select "New Finder Window".
2. Go to this directory on your Mac:
Mac HD > Users > (your user name) > Documents > IK Multimedia > AmpliTube 4
Make sure all your Presets appear here.
Leave this window open. We'll call this Window #1. Click on the "AmpliTube 4" folder to select it, then click on EDIT and click COPY.
3. Click on the FILE menu again, and click on NEW FINDER WINDOW. You should have a new Finder window open. We'll call this Window #2.
4. With this new window open, click and hold down the OPTION key and click on the GO menu at the top. You should now see a "Library" option here. If you release the OPTION key, the "Library" option will disappear.
Click on "Library" to open this folder in the new finder window.
5. This will show you the Library folder. In here, find and open the CONTAINERS folder.
In the CONTAINERS folder, find and open the COM.APPLE.GARAGEBAND10 folder.
Inside this folder, find and open the DATA folder.
In this folder, you will see a folder titled DOCUMENTS. Open this folder.
You will see a folder "IK MULTIMEDIA". Open this folder.
You will see a folder called "AmpliTube 4". Drag this folder to the Trash.
6. In this "IK Multimedia" folder, click on the EDIT menu and click PASTE. This should paste the "AmpliTube 4" folder that you copied. Check to make sure that all the Presets appear here.
7. Open GarageBand and load AmpliTube 4. You should now see the Presets available from the upper-left menu.

Please note - if you add new Presets or edit any presets in AmpliTube 4 as a standalone application, you will have to repeat the process in order for the presets to appear in GarageBand.

If you need extra help after following these steps, contact our support team here.

 
FAQ ID: 1282