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Why does ARC Studio have to be connected via USB to the computer?

How do I transfer my TONEX Library or Presets?

How do I transfer my TONEX purchases between platforms? (iOS and Mac/PC)

How do I manually install SampleTank sound content?

How do I transfer or back up my AmpliTube presets?

How do I transfer, share, or back-up AmpliTube, SampleTank, or VocaLive iOS projects and presets?

Will my app purchases transfer between iOS and Mac/Windows versions?

How do I back-up or transfer my TONEX Library (Tone Models & Presets)?

I have multiple iOS devices, how do I transfer in-app purchases between them?

How do I transfer projects between Mac/PC and iOS?

Can I get my apps on both my iPad and iPhone? What if I change devices do I lose my apps?

If I upgrade to T-RackS 5 MAX, can I sell/transfer my previous T-RackS plugins/collection?

Will my app purchase and/or in-app purchases transfer between iOS, Android, and Mac/Windows versions?

Are my Custom Shop purchases transferable to other Users?

Can I install the individual plugins on an offline computer?

How do I perform an offline authorization with the Authorization Manager?

Can I change the amount of a Promo Code once generated?

Does my studio computer have to be connected to the internet to use Custom Shop?

If I purchased the in-app recorder on my AmpliTube app, will it appear within VocaLive?

I want to upload a Song but, after inserting the web address in my browser, I don't see the upload page. What am I doing wrong?

Where can I buy a License Transfer Credit?

I'd like to transfer my IK product license to another person. How can I do that?

I received this message: “The Serial number has been already registered by another user.”

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HARDWARE

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My TONEX Pedal/TONEX ONE isn't appearing in Librarian, what can I do?

How to stream on Facebook/Instagram Live or other services with iRig products

How do I use TONEX ONE as an audio interface?

SOFTWARE

How do I back-up or transfer my TONEX Library (Tone Models & Presets)?

How to manage your sounds using IK Product Manager

I don't hear audio on macOS what could be wrong? (Mic Permissions)

Is my Apple Silicon (M1, M2, etc) macOS system compatible with IK Products?

How do I activate or download my new TONEX Collections?

How do I use a custom path for my sound content? (SampleTank 4, Pianoverse, MODO DRUM, & more)

MOBILE APPS

Troubleshooting: No Audio or Sound Output with AmpliTube iOS?

How do I use AmpliTube or VocaLive with Spotify and Apple Music?

Are my IK products compatible with Android?

How Do I Unlock the iOS Apps that came with my iRig product?

Can I move my in-app purchases between the various AmpliTube apps?

Will my app purchases transfer between iOS and Mac/Windows versions?

SALES & OTHER

I've received Internal Server Error (code -502), what does this mean?

How do I download and get started with my software? (Digital Delivery)

What does my Order Status mean?

Sales and Ordering FAQs

What is the Total number of JamPoints you can redeem in the IK Store?